Customer Testimonials
The service department ALWAYS takes care of my vehicles and goes above and beyond! I have some push pins and screws missing from my skid plate and Rob took the time to replace them after my oil change!
Huge s/o & thank you to JD and the whole team at Yaklin in Angleton! The process was quick and smooth. I couldn’t be more happy to be in my dream car! Thanks again.
This is a Local, Family owned, no pressure dealership! Everything went smooth, will definitely purchase my next vehicle here.
Fantastic sales and service personnel. Easy to schedule a service appointment. In and out in no time.
Went in to reserve a truck and they came through for me! I appreciate the great communication and friendly atmosphere! Good lookin fella too!
The employees of Yaklin are very personable and helpful. Bought my truck from Steven in sales, got a few parts for it from Wendy & Kent in the parts department, then got some maintenance performed by Paul in the service department. 10/10 recommend.
Great experience, awesome sales team i have bought two vehicles here, Sunni and Derek are very easy to work with
Lee & Sunni went to work for me they were very helpful on getting me in the truck I called about. Everyone there is family friendly an helpful
We worked with Carole. The whole process was smooth. If this dealership advertises a price then thats the price. No hidden dealership aftermarket upsale cost.
Buying a new vehicle most of the time is not an enjoyable time. Carole Hill made buying this truck extremely enjoyable. Her knowledge of the vehicle and her bubbly personality made my choice to buy easy.. Thank you Carole.
Great dealership, Carol Hill was very helpful throughout the process. finance staff was easy to work with. Dealership had good selection of vehicles. Good experience
Nick was very attentive to my vehicle concerns. He explained some warranty concerns I had and broke down what another dealer failed to tell me.... I appreciate all they have done for me and will continue my service with them...
Thank you to the manager for taking care of me. The service department matched an oil change coupon for me in order to earn my business. It worked!!!! I made an appointment and was in and out in no time.
Lee gave me outstanding service when purchasing my charger! He gave me a great deal not to mention a great product! He met all of my needs!
Dan runs a solid shop. Both Nick and Devin stay on top of the schedule and make sure I’m well taken care of each time.
Nick the service manager was very polite , knowledgeable and professional about servicing my car . The service was great and it was done in a timely manner .
Scheduling was easy and when I arrived they took my vehicle back immediately. The wait was reasonable. Service was professional and all dealer representatives were courteous and professional.
Great Job ! They did Oil Change, Tire Rotation, and changed break light. Didn't Take Long. Scheduling to have the service done was excellent also. Thanks Guys.
Took my Jeep in for computer update and an oil change. As always the staff is very friendly and helpful. I was very please with the service and how quickly it was completed. They do all the maintenance on my vehicle.
I took my jeep in to get it looked at. They called and kept me informed through out the process and I even texted them a copy of my insurance so I could add on an inspection. Everyone was very friendly and helpful.
Great Service and wonderful service on my vehicle. I always take my Vehicle here. I do recommend that all vehicles are taken here to be serviced
My U-Connect radio had a problem loading updates. The radio had to be replaced, Nick in service ordered a new one and installed it. I was very satisfied with the service I received from everyone involved. I would recommend this service department to others.
Your service department went above and beyond in helping us in a trying time. While we were on vacation our Ram had engine problems and your staff took great care of us by getting us a rental and fixing our truck. We truly appreciate them.
I want to thank Chastang Ram sales team for their courtesy and professionalism while purchasing our new Ram 1500 truck. Carole Hill took us on our test drive and made us feel at ease throughout the entire selling process including drive out explaining all details. Thank you Carole Hill.
I left my car for some services and it went very well, Nick is great, very professional, efficient and proactive! Dan was also very attentive and efficient. I am very satisfied.
My GPS went crazy. I called ahead and the Service Advisor told me to bring it in the next morning. They took my Jeep in and fixed the problem. He explained what they did and it made sense to this old woman. The GPS is working great now. Thank you Nick!
Made a service work appointment when I wanted it. They started the work immediately when I got there . They finished within the time and price quoted .
I found a truck I wanted on the Internet. I made one call to the dealership and was scheduled for an appointment the same day to do a test drive. I liked the vehicle and decided to purchase it. I had a trade in and it was evaluated and I received a very satisfactory offer. The sales person insured that I received every incentive I was eligible for and came up with a nice offer that was completed without any pressure in less than 3 hours from start to finish. This was absolutely...without doubt, the best vehicle buying experience in ...
We have nothing but positive things to say about Chastang Ford & especially Eli Ortega. Eli did everything possible to make our sale easy, enjoyable & simple to understand. Eli went out of his way to explain every detail. Love that he has respect for his customers! We visited four other dealerships around Houston before coming to Chastang and we were very disappointed on how they all conducted business. Chastang's transparency was a breath of fresh air. If we could give then 10 stars we would! Thank you Eli & Chastang for the enjoyable experience.
From start to finish the entire dealership went out of their way to be helpful and accommodating! In addition to taking care of a warranty problem with the radio/entertainment system, the general servicing went very smoothly! They truly understand customer service!!!
took my truck in for some recall work,they got it took care of and got me back on the road the same day,everything went good no problems.
Work was completed quickly and I was treated respectfully from all employees. Nick is very good at what he does and is very knowledgeable. Paul also is very good at his job and very knowledgeable. I was not treated as if I have no clue about my vehicle because I'm a female.
I’d been at this car buying exercise almost 2 weeks. My mistake was not going to Chastang first! There were no false promises or sideways talk just to get you in the door. I told Carole she needed to offer classes on ”how to sell a vehicle”. Thanks again for an amazing car buying experience.
This is our second car purchased with Chastang. We went in around 11 and by closing time we drove off in our new car. The customer service was excellent. Thank you Chastang!!
We had no pre-service waiting, updates on the progress they were making. They went above and beyond the service. Everyone was friendly and helpful.
Chastang's Service Nick is fabulous to work with if there is service needed. Had recall work done after the Service Engine light came on. Efficiently got the back ordered part and me back on the road
I took my JLU in for a recall without having an appointment and the took care of me. They also have the Jeep a quick inspection and asked if I had any other issues. Very nice
I knew what I wanted going into a new vehicle purchase. Chastang found exactly what I wanted, got it there in a timely manner, and worked quickly to get me in it. Being a shift worker I really appreciate how they catered to my awkward schedule and kept the whole process quick and clean!
The Texas heat is hard on batteries. Very hard. The new cars depend on their batteries to do more. Not only to provide cold cranking amps but also to run the computers that control the systems and often to run the systems themselves. You may still put your foot on the accelerator but it is no longer connected by mechanical linkage to a carburetor instead it has a sensor that sends a signal to a computer that converts your intention into an action. The old days of jump starting or pulling a battery out of the nearest tractor to get ...
We purchased a new car with assistance from Dawn H. She was very cordial and helpful for the entire process from test drive to final delivery of our new Challenger. The rest of the staff was also friendly and made the purchasing process go rather smoothly and on the agreed upon schedule. After experiencing some sales gimmicks and games from a big-city dealer, it was nice to get better and more honest service from my hometown dealer.
Nick and the crew at the service department have always treated me great. I’ve purchased 6 vehicles at this location and treated very well, always greeted with a friendly hand shake. Again thank you Chastang.
Middle of July, AC on high I got a blast of hot air from the AC vent. My one year old Jeep was still under warranty so I drove to the closest service center, Chastang's. Their questions were detailed and professional helping me voice my concerns. They were able to take my Jeep that morning and gave me a lift home saying it might take two days to check it out. By the end of the day I got the call that the Jeep was ready to pick up. Not only was I impressed with the quick service but ...
service department is great! helpful and good at thier job! they make sure your vehicle is working properly before you leave. friendly and courteous. makes for a great service department
The service was friendly and were pretty much on time with what they said it would take. Not bad for our first experience with this dealership.
It is a great dealership and very helpful and friendly. Great prices definitely will recommend to a family or friend. Thomas was a great and very friend guy and was great to work with!
Service made easy. Was able to make my reservation online and select the service that I needed easily. Once arriving for my appointment I was greeted immediately and helped right away. I was able to get my oil changed and tires rotated in a timely manner. Thanks for your courtesy.
Good service. Fast and efficient. Got it in and out in a timely manner all employees were helpful and friendly. I would keep buying and getting service from this dealership
I have always been very pleased with the people who work at this location. They are polite, concerned, friendly and have always been very helpful with my vehicle service. Nick is frequently my service contact and I can't say that I have ever had a better experience at any dealership, than Nick has worked to provide. Keep up the good work and keep the good folks who are working for you at Chastang.
I live 3.5 hours away from Angleton. I found the vehicle online and made the initial contact. I was assigned to Eli Ortega, and he along with his manager handled everything through phone calls and email. I test drove a similar pick up locally and made one trip to view this one. Once the decision was made and the deal was reached, Eli and I scheduled the purchase. I drove down to Angleton and everything was ready. Don Conley took care of the financing portion. All and all it took less than 20 minutes to sign all of the paperwork and get ...
Towed in and drove out. Excellent service with no haggling required. Major fuel leak from failed injector. Diagnosed and corrected in a timely manner. Reasonable charges.
Bought a 2018 Silverado four-wheel-drive pick up truck salesman was Carol hill very professional very honest and straight forward had the vehicle prepped and ready to go with the tank of gas I would buy another vehicle from them everybody there was very professional and very friendly and help me with all questions
This is a company that cares about its customers. They take care of you before, durning,and after the sales. Don the finance guy was great. Got us a great rate and a deal on our service contract. Take the drive and save the frustration of dealing with the big city guys who think of you as a number and not a name.
I had the best experience of buying my 34th vehicle than any other. I would highly recommend this dealership to family and friends. Thanks for all your professionalism.
Nick was absolutely great help. Can’t thank him enough for taking care of us. I will buy my next vehicle from here, simply because of the service dept.
Nick has always taken such great care of us when we bring in our Jeep Grand Cherokee in for service...from remembering our name, to keeping us informed and lastly, providing prompt service.
When we had a recall on our Dodge 3500 Nick and his staff worked to solve our problem. They went above and beyond. I would recommend this dealership to my friends and family.
The are always helpful and friendly. When unexpected things go wrong they always do their best to fix the problem in a timely manner. I recommend them.
We had to special order a new 2019 Ram Laramie, as we were not able to get all the features we wanted unless we did. We received it much faster than we expected. It was a very easy process. Everyone was very pleasant and helpful. All of our questions were answered. I would not hesitate to recommend this dealership to my family and friends. Thanks to all who assisted us in this purchase.
This was by far the easiest car buying experience EVER!! We went in on a Friday evening, the truck we went for was on its way to being sold. Monday morning we got a call saying the deal didn’t go through and for us to come check the truck out. Carole our sales lady was very knowledgeable about all the features of my new truck, and worked very hard to get the deal done. Jay worked his magic with the numbers and Don was able to get us a good monthly payment. We signed papers and left that. The ...
I normally dread having to deal with a car salesman; however, Tommy was definitely the right fit for myself and my husband as we like to have fun and crack jokes. Tommy was friendly, funny and forthcoming with us, which is what we asked for. We also enjoyed the banter with his manager, Jaye as well. It was a good experience and we would definitely deal with them again.
Recently I took my Dodge Ram 1500 into Chastang in Angleton for an oil change, tire rotation and balance under mt Ram Care. This was a sad day for the team. I was taken care of very well Such a great team. I dealt with Nick Garza at the Service Desk. Great service! Thank you all. You know I'll be back! My heart goes out to the team for your loss!!!!
Took my Jeep Grand Cherokee in for transmission oil and filter change. Nick got me a quote on the cost and got the job done. He called and found a oil leak that could develop into something major and they took care of the problem. Thanks again for a job well done. Will keep my service going your way.. Thanks again
Fantastic service at Chastangs. Fast, friendly and thorough. Nick is great to work with! They also took care of all my recalls. Best oil change service in town.
Chastang Chrysler dealership is the best auto dealer out of about 8 or 9 I visited around Houston, Pasadena and the neighborhood while shopping for car. Though I never planned to buy Dodge product because of my limited knowledge of its functonality and performance, but when I experienced such a great human relations and readiness to answer all my questions with patience and eagerness to help at any given time, I was convinced beyond doubt that Chastang dealership is a great auto dealer to patronize. Hence I ended buying a beautiful 2019 Ram 1500 from them. The truck is a super horse, performing beyond ...
I got a recall notice in the mail. Called Chastang service. I was scheduled quickly and when I went in for my appointment, they were ready for me! Repair done and I am impressed with their professional and efficient service department!
Recently I took my Jeep Grand Cherokee into Chastang in Angleton for regular service and a recall. They also did a small repair, as well. Such a great team. I dealt with Nick Garza at the Service Desk. Great service! Thank you all. You know I'll be back!
Jackie used to take great care of me. Now Nike does. It's always pleasant. I referred my daughter and she bought a challenger. And she loves it and Chris took good care of her.
Went in for oil change, tire rotation, and recall work. service was quick and staff friendly. All concerns and questions were answered by service team.
Easy to make an appointment time and date. Nick at the Service Department assured me that the work would be completed the same day, which it was. I also had them repair a few small parts in my dash and was done correctly. Thanks for the great service!
I was in a bind and needed my car looked at right away. I called the service department and a very nice service team member answered. I talked to Nick and he said "Bring it right on over". He listened to what my concerns were and what was going on with my vehicle. I was given the estimate before the work was done and there were no surprises. I really appreciated his honesty, fast friendly service and he genuine concern for my concerns on my vehicles problems. Thank you Nick and to your Service Team for making me ...
Went in for recall notice. They usually give me a ride home, on this day I was told it would only take about an hour. Chastang had the work done in 30 min and I was out of there. Chastang is always nice ,friendly and will do whast it takes to make clients happy.
My check engine light was on. The technician was very thorough and checked everything. He diagnosed the problem (bad gas) in the shortest amount of time possible, reset the light, and had me on my way. He was personable and professional. I would recommend this dealership. Hank
The service team at Chastang has got it going on! Not only are they always friendly and fast but the repair is perfect everytime. My last visit there was due to an ABS warning light intermittently coming on. I made a call to set an appointment, they made time for me to come the very next morning and had it repaired the same day! I love this dealer!
I’ve been a ram owner for 10 years and I wouldn’t take my truck anywhere but Chastangs. Their service center does quality work in a timely manner. Sales is pretty good too :).
the service department has been great with us Nick is a nice guy. we received the vehicle in appropriate time. have dealt with them several times.
This is the second vehicle we have bought through Chastang’s We have received A+ service each time. Thank you CCJD!!! Our salesman was great as well!
Great transaction. No complaints. Their efforts were very spare to, wanting to offer the best service possible. The entire staff was very courteous and accommodating. Tommy did a fine job as the primary sales associate on this ram purchase.
Very helpful. Got my truck fixed in a timely matter. Was issued a rental vehicle free of charge while my truck was being repaired for 2 days.
I had the best experience with the purchase of my vehicle. Fast and prompt service and very helpful. I had been to many dealerships and none have helped me the way the Chastang employees did. I will continue to purchase my vehicles there.
I was very happy with the service and the staff. They were extremely helpful and patiently answered all of my questions. I would definitely use their service department again.
Called in to make an appointment for a safety recall. Talked to Nick, said he had an immediate opening and had the needed part to fix the recall. Went right over, dropped off the Truck. Nick got me a courtesy lift back home. The driver was very friendly and professional. Got notified a few hours later the Truck was ready. Overall nothing but praise for the Dealership. Great experience every time I've been the weather for service or recall. Very knowledgeable, friendly and courtesy stall. Highly recommended.
Friendly people and excellent service! Very good experience at each visit. i have purchased two vehicles fron Castang's and highly reccommend them to my friends.
I have used this dealership for my services on my truck for the past couple years and have not been disappointed. Always friendly and helpful, both Nick and Devin always do a great job for me.
well i needed an oil change. I called for an apointment. The service department said they had an opening at 1:30. I was there and they took the keys. Whithen an hour I had my keys back. very easy.
I have owned several jeeps and the last 2 came from Chastang. I have been very satisfied with their service and staff. The mechanics are very knowledgeable and their work is very satisfactory. The service manager keeps his appointments that you make with him and they always have coffee or cold drinks for you if you are waiting for your car to be service. Can't say enough good things about them.
Service was great. Fixed the issue while I waited. Will be returning for more service in the future. Responded to my needs in a timely manber.
We recently purchased a new Jeep Grand Cherokee Trail Hawk. It was a great experience from start to finish. Went back by there today because we couldn’t figure out some settings on the Jeep and they were more than helpful. We have always been pleased with their service. It’s nice to buy local!
Chastang service department was great. They called us ahead of time to let us know what was wrong and what the cost would be. They even took upon themselves to get the 3 recalls completed why we had it in there. The labor was cheaper than the parts- and usually it’s the other way around. Thank you Chastang for your surpior service. The Andersons
everything well as it should be expected--no unexpected events and service issue addressed and resolved on next day following purchase- no more issues as of now
Setting up our appointment was quick and easy. When we arrived we were greeted promptly and all paper work was in order. Nick was able to quickly resolve a key fob issue we had and all recalls were taken care of as scheduled. We got our vehicle back sooner than anticipated. They even found a key to fit the wheel locks which had been misplaced by another dealership. Great Customer Service, very friendly, and we were treated with respect which we very much appreciate. rms
As usual the customer service was excellent! Very prompt service and problem resolved as usual, I don't take my truck any place else. Don't forget to ask for Nick.